At Lemda Home Services, accessible from our website, safeguarding your privacy is one of our top priorities. This Privacy Policy document outlines the types of information that are collected and recorded by Lemda Home Services and how we use it.

1. Information We Collect

When you interact with our website or submit an inquiry for roofing and home improvement services, we may collect personal information that you voluntarily provide to us, including:

• First and Last Name
• Email Address
• Phone Number
• Zip Code / Location details
• Service preferences and project details

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our roofing services
• Improve, personalize, and expand our website and service offerings
• Communicate with you, either directly or through our trusted roofing partners, for customer service, updates, and marketing via calls, text messages (SMS), and emails
• Process your requests for free estimates and inspections
• Comply with legal obligations and prevent fraudulent activity

3. SMS and Call Consent (TCPA Disclosure)

By submitting your phone number and filling out our quote forms, you expressly consent to receive marketing communications, automated calls, prerecorded messages, and text messages from Lemda Home Services and its certified roofing partners at the number provided. Consent is never a condition of purchasing any goods or services. Message and data rates may apply. You can opt out at any time by replying "STOP" to any text message or by contacting us directly at +1 (760) 273-5244.

4. Cookies and Tracking Technologies

Like any other website, Lemda Home Services uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content.

5. Third-Party Privacy Policies

Lemda Home Services's Privacy Policy does not apply to other advertisers or websites. Thus, we advise you to consult the respective Privacy Policies of these third-party services for more detailed information, including their practices and instructions about how to opt-out of certain options.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

7. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:

• Phone: +1 (760) 273-5244
• Company: Lemda Home Services